 CANCELLATION POLICY
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We make your online reservation extremely satisfying and comfortable over your security and privacy.
Please inform us of all cancellations immediately. These conditions apply and are subject to change without prior notice.
In all cases, refunds apply only to paid selling rates and exludes the processing fee which is absolutely non-refundable once credit cards are charged.
Regular Season (June, July, August, September and October)
- Cancellations received not less than 21 working days (excluding Sat, Sun and public holidays) prior to check-in date will be entitled to a full refund.
- Cancellations received less than 20 working days (excluding Sat, Sun and public holidays) prior to check-in date are subject to a cancellation charge equivalent to a (1) one-night stay (per person).
- Less than 10 days notification is non-refundable.
Peak Season (November - May and legal holidays)
- Cancellations received not less than 21 working days (excluding Sat, Sun and public holidays) prior to check-in date will be entitled to a full refund.
- Cancellation received within 15 to 20 working days (not including Sat, Sun & Public Holidays) prior to check-in date are subject to a cancellation charge equivalent to 50% of selling rate.
- Less than 15 days notification is non-refundable.
GENERAL TERMS AND CONDITIONS:
- Credit Card payments are charged with a 6% processing fee that is non-refundable.
- Rates are available only through booking with Mariposa Travel
- Rates are not applicable to walk-in guests at the hotel / resort counter.
- Rates are subject to change without prior notice.
Thank you for using our service. In anyway that we can assist you further, please do not hesitate to contact us.
PRIVACY POLICY |
At Mariposa Travel, we understand and respect the importance of your privacy. It is our policy that personal information, such as your name, postal address, e-mail address or telephone number is private and confidential.
Therefore, the personal information you provide is accessible only by designated staff and is only used for the purpose for which you provide the information (such as to book a hotel room). Personal information is not released to third parties, except if release is required by law, or is pertinent to judicial or governmental investigations or proceedings. There are no other circumstances under which we will provide or sell personal information to third parties.
Mariposa-Travel.Com
Online Booking: reservationph@mariposa-travel.com
Help Center: help@mariposa-travel.com
Telephone Nos.: (632) 533-6120 / 535-5638 / 531-4032
Telefax Nos.: (632) 534-3223 / 534-3224 |
| Address: |
Ground Floor, Eastgate Center Bldg., 169 EDSA, Mandaluyong City, Philippines |
